Privacy Policy
User-first privacy for EditSlate online file, media, AI and productivity tools.
Privacy controller: EditSlate. Privacy contact: admin@editslate.com.
Privacy in one minute
Our default is simple: collect less, keep it briefly, protect it carefully and give you meaningful control.
Your files remain yours
We process your files, prompts, instructions and outputs only to provide the tool you chose, keep the Service secure, respond to support you request and meet narrow legal obligations. We do not claim ownership of your content.
We do not sell personal information or use it for behavioural advertising
We do not sell, rent or trade personal information. We do not share personal information for cross-context behavioural advertising, build advertising profiles from your activity or place third-party advertising trackers in the Service.
No AI training without a separate opt-in
We do not use User Files, prompts or Outputs to train general-purpose AI models, and we require model providers not to do so for EditSlate data. A separate, specific and optional consent would be required for any future training programme. Declining will not reduce the core Service.
Temporary files are short-lived
Unless you deliberately save a file to your Account or a tool clearly states a different period before upload, remotely processed User Files and Outputs are deleted from active systems within 12 hours after the task completes or fails. Backup copies expire within 30 days and remain unavailable for ordinary use.
Human access is exceptional
Our personnel do not routinely open User Files. Access is limited to cases where you ask us to inspect a file for support, or where proportionate review is necessary to investigate abuse, a security event or a binding legal requirement. Access is limited and logged.
Privacy rights are available to everyone
We offer access, correction, deletion, portability, objection and consent-withdrawal controls to all users where technically feasible, even when local law would require less. We do not charge for ordinary requests or penalise anyone for exercising a privacy choice.
Who we are and when this Policy applies
This Privacy Policy explains how EditSlate (EditSlate, we, us or our), handles personal information in connection with editslate.com, browser-based tools, Accounts, paid plans, Team Workspaces, APIs, support and related services (the Service).
For ordinary consumer and direct Account use, EditSlate is the organisation that decides why and how personal information is processed. For many Team Workspace and enterprise uses, the customer organisation decides those purposes and EditSlate acts on its documented instructions under a data processing agreement. The Team section below explains the difference.
Anonymity and pseudonymity
Where practical, basic tools can be used without an Account. Anonymous use does not mean no technical data is created: connection, device and security logs may still be processed briefly to deliver the request and protect the Service. You may use a display name or alias where a legal name is not required for billing, fraud prevention or law.
How file processing works
Local processing
Tools run entirely in your browser. When a tool is marked as locally processed, the file content does not leave your device through EditSlate for that task. Basic technical requests, such as loading the application and checking entitlement, may still reach our servers.
Remote processing
Other tools require a secure upload to EditSlate or a named provider. The interface will provide a just-in-time notice before upload when a material processing detail differs from this Policy, including whether an AI provider receives content or a longer retention period applies. We configure providers for no training and the shortest available retention consistent with operating the requested feature.
Saved and Team Workspace files
A file is retained beyond temporary processing only when you deliberately save it, a Team Workspace configuration requires it, or a clear feature notice says so before submission. Saved files remain under the controls described in the Service. Do not treat EditSlate as your only backup.
Sensitive information
We do not ask for sensitive information as part of a standard Account. User Files may nevertheless contain personal, confidential or sensitive material. We use that content only for the requested task and do not use it for marketing, advertising, profiling or model training. Do not upload health data, payment-card data, government identifiers, biometric templates, trade secrets or other regulated information unless a feature and written agreement expressly support it.
Biometric and facial data
We do not create biometric templates or use faces, voices or other characteristics to identify a person unless a dedicated feature clearly describes that purpose before collection and obtains any required explicit consent. Ordinary image, audio or video transformation does not authorise identity profiling.
Information we collect and why
We collect information directly from you, automatically from your use of the Service, from your Team Workspace administrator and from providers involved in transactions or sign-in. We do not buy personal information from data brokers.
| Category | Examples | Why we use it |
|---|---|---|
| User Files and task content | Files, prompts, instructions, text, media, metadata and Outputs submitted to or produced by a tool. | Run the requested task, deliver the Output, provide support you request and investigate a specific security or abuse issue where necessary. |
| Account and profile | Email address, display name, authentication records, plan, Credits, settings and consent choices. | Create and secure an Account, provide plan features, remember choices and communicate operational notices. |
| Billing and transaction | Purchase, invoice, tax, currency and limited payment status data. Our payment provider normally holds full card details. | Process authorised payments, issue invoices, prevent fraud and keep legally required financial records. |
| Device, use and security | IP address, browser, device type, timestamps, tool selected, task status, error and security events. We avoid collecting file content in analytics. | Deliver and troubleshoot the Service, allocate Credits, prevent abuse and understand aggregate reliability and performance. |
| Support and communications | Messages, attachments you choose to send, call notes and feedback. | Respond to requests, resolve issues and improve support. We inspect an attached User File only when needed for the support you requested. |
| Team Workspace | Organisation, role, membership, administrator actions, workspace settings, task history and content controlled by the Workspace. | Provide shared features, permissions, usage administration, security and customer-requested support. |
| Cookies and preferences | Session, sign-in, security, language, consent and optional analytics identifiers. | Operate essential features and, only with consent where required, measure privacy-preserving aggregate use. |
| Marketing choices | Email address, subscription status and campaign interaction where permitted. | Send updates you requested. We do not add purchased marketing lists and every marketing message includes an easy opt-out. |
Our legal reasons for processing
Where data protection law requires a legal basis, we use only the basis that fits the particular purpose. The rights available to you can vary by basis, but our global baseline rights still apply where technically feasible.
To perform our contract or your request
This covers processing needed to run a tool, deliver an Output, manage an Account or Team Workspace, provide paid features, process a purchase and respond to service requests.
With your consent
We use consent for optional analytics or cookies where required, marketing that requires opt-in and any separate content-training programme. Consent is not bundled with unrelated terms, and withdrawal is as easy as giving consent. Withdrawal affects future processing and does not make earlier lawful processing invalid.
For carefully balanced legitimate interests
We may process limited data to secure and stabilise the Service, prevent fraud and abuse, maintain aggregate reliability metrics, protect legal rights and improve non-content aspects of the product. We minimise the data, assess the impact on users and provide an objection route. We do not rely on legitimate interests for behavioural advertising or training general-purpose models on User Files.
To comply with law
We retain or disclose information when a binding legal obligation applies, such as tax records, valid court orders or qualifying incident notices. We verify and narrow government or law-enforcement requests where reasonably possible.
User Files, Outputs and AI features
Limited review
Automated systems may scan technical signals to block malware, rate-limit attacks or detect prohibited use. Human review of content is not routine and occurs only under the limited circumstances described in the one-minute summary. Reviewers receive the minimum access needed and are bound by confidentiality and access controls.
De-identified service metrics
We may create aggregate metrics such as task success rate, processing time and file type after removing content and direct identifiers. We do not attempt to re-identify properly de-identified information, and we contractually restrict a recipient from doing so. File content is not used for analytics by default.
When we disclose information
We disclose personal information only for the purposes below. Disclosure does not give a provider permission to use the information for its own advertising or unrelated model training.
Service providers and subprocessors
We use vetted providers for hosting, storage, content delivery, payments, email, support, security, and authentication. They receive only what is necessary, must follow our instructions, protect the data and delete or return it at the end of service.
At your direction
We disclose information when you choose an integration, export a file, invite a Team member or otherwise direct us to send information to a third party. We show the destination before a material disclosure where practical.
Team Workspace administrators
Workspace owners and administrators may manage membership, billing, settings, task history and content where the product permits. The Service should show members the administrator controls that apply. Contact your organisation about its independent use of Workspace information.
Legal and safety requests
We may disclose information to comply with a valid and binding request, protect a person from serious harm, investigate fraud or defend legal rights. We review requests for scope and authority, seek to narrow overbroad demands and notify the affected user before disclosure unless prohibited or an emergency makes prior notice impracticable.
Business changes
If EditSlate is involved in a merger, financing, acquisition or sale of assets, information may be disclosed under confidentiality restrictions. A successor must honour this Policy for previously collected information or provide advance notice and any legally required choice before materially expanding its use. We will provide at least 30 days' notice where practicable.
What we do not do
We do not sell or rent personal information, share it for cross-context behavioural advertising, disclose User Files to data brokers, use content to build advertising profiles, or let providers use EditSlate content for their own general-purpose model training.
How long we keep information
We keep personal information only for the shortest period needed for the stated purpose, then delete or de-identify it.
Deletion from backups
When immediate removal from an encrypted rolling backup is not technically feasible, we put the deleted information beyond use: it cannot be accessed for ordinary business, is not restored except for disaster recovery, remains protected and expires on the backup cycle stated above. If a backup is restored, the deletion request is re-applied.
Legal holds
A narrow legal hold may pause deletion for specific information when reasonably necessary for a binding legal duty or active dispute. We isolate the information, restrict its use to that purpose and delete it when the hold ends. A legal hold does not justify keeping unrelated User Files.
Security and incident response
We use technical and organisational measures proportionate to the sensitivity and risk of the information. These measures include encryption in transit and at rest for remotely processed files; least-privilege access; multi-factor authentication for privileged systems; access logging; separation of production duties; secure software development; vulnerability management; backups; vendor review; staff confidentiality; and an incident-response process.
No online service can guarantee absolute security. If a breach is likely to materially affect you, we will provide a clear notice without undue delay once we have reliable information to help you protect yourself, subject to law-enforcement restrictions and applicable notification law. The notice will describe what happened, the information involved, likely consequences, steps we have taken and practical steps you can take.
Your role
Use a unique password, protect API keys, limit Team administrator access and download important Outputs promptly. Please report a suspected security issue to admin@editslate.com. We will not bring legal action against good-faith security research that follows a published safe-harbour policy.
Your rights and controls
These controls are our global baseline. Local law may provide additional rights or limit a particular right. We interpret exceptions narrowly and explain any refusal.
Access and know
Ask whether we process your personal information and receive a copy, together with the categories, purposes, sources, recipients and retention information that applies.
Correct
Correct inaccurate or incomplete Account information. We will also correct information in systems where self-service editing is not available.
Delete
Delete temporary content, saved files, an Account or other personal information, subject only to narrow legal, security and transaction-record exceptions. Account closure does not require forfeiting a separate legal claim.
Export and portability
Receive information you provided in a commonly used, machine-readable format where technically feasible, including saved files and core Account data.
Object or restrict
Object to processing based on legitimate interests and request restriction while accuracy, lawfulness or an objection is assessed. You may always object to direct marketing, and we will stop it.
Withdraw consent
Withdraw consent for optional analytics, marketing or any optional content programme through the same surface used to consent or by contacting us. Withdrawal does not reduce core functionality unrelated to that consent.
Opt out of sale, sharing and targeted advertising
EditSlate does not sell or share personal information for cross-context behavioural advertising and does not process it for targeted advertising. You may still submit an opt-out request or use Global Privacy Control, and we will honour it as a standing preference.
Appeal and complain
If we deny a request, you may appeal to admin@editslate.com. A person not involved in the original decision will review the appeal where practicable.
No retaliation or discriminatory treatment
We do not deny core service, charge a privacy fee, lower quality or otherwise retaliate because you exercised a privacy right. Different service levels based on plan features or necessary data are not retaliation when they are reasonably related to the Service you selected.
Team Workspaces, APIs and business customers
When the organisation controls the data
If you use EditSlate through an employer, school or other organisation, that organisation may be the controller or business responsible for the Workspace content and member data. EditSlate then processes the information as its service provider or processor under the customer's instructions and data processing agreement. Direct rights requests about controlled Workspace content may need to go to the organisation; we will help it respond.
Administrator visibility
Owners and administrators may access or control Workspace membership, settings, usage, task history, User Files and Outputs where the feature permits. The organisation is responsible for selecting administrators and giving members appropriate notice. EditSlate will not expand administrator access silently; material controls will be described in the product or customer documentation.
Children and young people
The Service is not directed to children under 18. A person under 18, or under the age of legal majority where they live, may not open an Account or make a purchase. A younger person may use a free, no-signup tool only with a parent or legal guardian's permission and supervision and only where lawful.
We do not knowingly create advertising profiles about children, sell or share their personal information, or use their content for model training. If you believe a child has provided personal information without appropriate permission, contact admin@editslate.com. We will investigate and delete it promptly, subject to a narrow safety or legal need.
Automated decisions
The Service automates file processing, Credit allocation and some security controls. EditSlate does not make solely automated decisions about a person that produce legal or similarly significant effects. If that changes, we will explain the data used, the main logic, the expected effect and the right to human review before enabling the feature where required.
Changes to this Policy
We may update this Policy to reflect legal, security or service changes. We will post the revised version and update the effective date. For a material change, we will provide at least 30 days' advance notice by email or a prominent in-Service notice where practicable. Changes do not apply retroactively.
We will not use previously collected User Files for a materially new purpose, remove the no-sale promise, or begin general-purpose AI training on existing content merely by editing this Policy. We will obtain any consent required and provide a meaningful choice before the new use begins. Urgent changes required for security or law may take effect sooner with notice as soon as reasonably practicable.
Definitions
- Account. a registered EditSlate user account.
- Output. a file, result, response or other material produced by the Service from User Files or instructions.
- Personal information. personal information, personal data or similar information protected by applicable privacy law.
- Service. the EditSlate website, browser-based tools, plans, Team Workspaces, APIs, support and related services covered by this Policy.
- Team Workspace. a multi-user environment controlled by an organisation or its administrators.
- User Files. files, prompts, instructions, text, media, data and other material submitted to the Service.