Terms of Service

You must be at least 18 years old, or the age of legal majority where you live, to open an Account or make a purchase. A person below that age may use free, no-signup tools only with the permission and supervision of a parent or legal guardian and only where lawful. The Service is not directed to children under 18.

If you use the Service for an organization, you represent that you have authority to bind it. In that case, you and your refer to both you and that organization. Consumer protections may still apply where the law treats a business customer as a consumer.

You may not use the Service if doing so would cause you or EditSlate to violate applicable trade sanctions, export controls, or other laws. You must not use the Service for prohibited end users, destinations, or end uses.

EditSlate provides browser-based tools for working with PDFs, images, text, video, AI-assisted tasks, and other file and productivity workflows. Some tools may run locally in your browser; others may require remote processing. The tool interface and Privacy Policy will describe material processing practices where required. Basic tools may be available without signup. Premium tools, higher limits, priority processing, team administration, or API access may require an Account, Credits, or a paid plan.

If you have a signed order form, enterprise agreement, data processing addendum, or service-specific terms with us, that document prevails over these Terms only to the extent of a direct conflict. The Privacy Policy explains how we handle personal information. Tool-specific rules, plan descriptions, usage limits, and notices shown before a task or purchase also apply.

We may improve, add, remove, or modify features and limits to keep the Service secure, lawful, and commercially viable. We will not materially reduce the core functionality of a paid plan during its current prepaid term without reasonable notice, unless urgent action is required for security, legal, or technical reasons. If a non-urgent change materially disadvantages you during a prepaid term, you may cancel within 30 days of notice and request a refund for the unused affected period. This remedy does not limit mandatory rights.

You must provide accurate, current information, keep credentials and API keys confidential, use reasonable security measures, and promptly notify us at support@editslate.com of suspected unauthorized access. You are responsible for activity under your Account to the extent it results from your acts or omissions. We are responsible for activity caused by our failure to use reasonable security measures.

A Team Workspace owner or administrator may invite and remove members, manage billing and Credits, access Workspace settings, and, where the feature permits, access or control files, task history, and Outputs associated with the Workspace. Your organization, not EditSlate, is responsible for selecting administrators, obtaining any notices or consents required from members, and configuring access appropriately. If you join a Team Workspace, the organization's agreement and instructions may control your use and Workspace content.

Accounts and Credits may not be sold, leased, or transferred without our written permission. An organization may request a reasonable administrator change after verification of authority.

Current plan features, billing periods, prices, included Credits, and usage limits are shown on the pricing or checkout page. The checkout page controls if it differs from general marketing copy. Prices use the currency displayed at checkout and exclude taxes unless stated otherwise. You authorize us and our payment provider to charge your selected payment method for fees, applicable taxes, and purchases you approve. We do not receive your full card details where the payment provider processes them directly.

Paid subscriptions renew automatically for the same billing period until cancelled. Before purchase, we will clearly show the recurring price, billing frequency, renewal terms, and cancellation method and obtain any consent required by law. We will provide a confirmation you can retain. We will send trial, annual-renewal, or price-change reminders.

You may cancel renewal at any time through the Account billing settings or another simple electronic method identified at checkout. Online subscriptions can be cancelled online. Cancellation takes effect at the end of the current paid billing period unless law requires an earlier effect. You keep access through that date. Upgrades may take effect and be charged immediately on a disclosed prorated basis; downgrades normally take effect on the next renewal.

We may change future subscription prices by giving reasonable advance notice. A price change applies no earlier than your next renewal after the notice period. You may cancel before it takes effect. We will not change the price of a completed one-time purchase.

If a payment fails, we may retry it, ask you to update your payment method, or suspend paid features after reasonable notice. You remain responsible for valid fees already incurred. Before initiating a chargeback, please contact us so we can investigate; nothing in this sentence limits a lawful chargeback or consumer remedy.

A Credit is a contractual unit used to run eligible tools; it is not money, stored value, a security, or a cryptocurrency. Each tool's Credit cost will be shown in the Service or applicable documentation. Costs may vary by task complexity, input size, output quality, or compute usage and may change prospectively. Credits are non-transferable and have no cash value except where a refund is required or expressly provided in these Terms.

Subscription Credits are allocated at the start of each billing cycle. Free-plan Credits do not roll over. On Pro and Team plans, unused Subscription Credits roll over for up to three months, subject to the plan limits disclosed in the Service. Rollover Credits expire at the end of that period. Cancelling, revoking or downgrading stops future allocations; unused Subscription and rollover Credits expire when the paid access period ends, unless law requires otherwise.

Top-Up Credits are a one-time purchase. As advertised, they do not expire while your Account remains open and EditSlate continues to offer the applicable Credit system. They are consumed after available Subscription and rollover Credits. If we permanently discontinue the Credit system or terminate your Account for our convenience, we will provide a reasonable use period or refund the unused paid Top-Up Credits, unless prohibited by law.

If a task fails solely because of a verified Service error before a usable Output is delivered, we will restore the associated Credits or provide an equivalent remedy. Credits may still be consumed where failure results from unsupported, corrupt, unlawful, or misconfigured input; exceeding disclosed limits; loss of connectivity outside our control; or a completed task that produces an unsatisfactory but technically valid Output. Mandatory rights remain unaffected.

Promotional Credits may have eligibility conditions and an expiry date disclosed when issued. They are used before paid Top-Up Credits unless stated otherwise.

As between you and EditSlate, you retain your rights in files, prompts, instructions, text, media, data, and other material you submit (User Files), and in Outputs generated from them, to the extent applicable law recognizes those rights. EditSlate does not claim ownership merely because you use the Service. Rights in our software, templates, interfaces, branding, and pre-existing materials remain ours.

You grant EditSlate a worldwide, non-exclusive, royalty-free license to host, copy, transmit, modify, create technical derivatives of, and otherwise process User Files and Outputs only as reasonably necessary to provide, secure, support, and improve the requested Service; comply with your instructions; prevent abuse; and meet legal obligations. This license ends when the relevant material is deleted from our active systems, subject to limited backup, security, dispute, and legal-retention needs described in the Privacy Policy.

You represent and warrant that:

• you own or have all permissions needed to submit and process the User Files and to create, use, and distribute the Outputs;
• your instructions and use of the Service comply with law and do not infringe intellectual property, privacy, publicity, confidentiality, contractual, or other rights;
• you will obtain any consents required from people whose personal information, image, voice, or other data appears in User Files; and
• you will keep independent backup copies of important files and verify Outputs before relying on or publishing them.

Some tools may process files entirely in your browser; others may upload them for temporary or account-linked processing. Do not assume EditSlate is a storage or backup service. The applicable interface and Privacy Policy should state material retention and deletion practices. You must download Outputs promptly. We may delete temporary files after processing and may delete Account content after termination, subject to notice and mandatory law.

Do not submit trade secrets, regulated data, health information, payment-card data, government identifiers, or other highly sensitive material unless the relevant Service documentation and a written agreement expressly support it. For Team customers requiring confidentiality, security commitments, or data processing terms beyond these Terms, contact us before uploading such material.

If you voluntarily provide suggestions or feedback, you grant us a perpetual, worldwide, non-exclusive, royalty-free right to use it without obligation to you, provided we do not publicly identify you as its source without permission.

Send a copyright or other rights complaint to admin@editslate.com with your contact details, identification of the protected work and disputed material, its location, the basis of your claim, and a good-faith statement that the information is accurate. We may request verification and respond as required by applicable law.

Nothing in these Terms excludes, restricts, or modifies a consumer guarantee, statutory warranty, cooling-off right, refund right, remedy, liability, or other protection that cannot lawfully be excluded or limited. If a disclaimer, remedy restriction, or liability cap conflicts with such a right, the mandatory right prevails.

Except where these Terms or law provide otherwise, subscription fees and completed Credit purchases are refundable after the applicable service or Credits have been made available. This means 'refunds' where the Service is faulty, misdescribed, not supplied with required care and skill, or otherwise subject to a mandatory remedy. Contact support@editslate.com with the transaction details and issue.

If applicable law gives you a withdrawal or cooling-off period, you may exercise it as the law allows. Where you request immediate supply during that period, you expressly request performance to begin. The checkout flow must obtain any consent or acknowledgement required in your location.

You may stop using the Service, cancel/revoke renewal, or request Account deletion at any time. Account deletion itself may create a refund where applicable.

We may restrict, suspend, or terminate access where reasonably necessary because of a material or repeated breach, unlawful or harmful use, a credible security risk, non-payment, legal requirement, or material risk to the Service or others. Where reasonable, we will give notice, explain the basis, and allow an opportunity to cure or appeal. We may act immediately where delay would create material harm, legal exposure, or security risk.

We may discontinue the entire Service or terminate a paid Account for convenience on reasonable advance notice. In that event, we will refund prepaid subscription fees for the unused period and deal with unused paid Top-Up Credits under Section 5.3. We will provide a reasonable opportunity to download available User Files and Outputs unless prohibited by law, technically infeasible, or unsafe.

On termination, your license to use the Service ends and amounts validly due remain payable. Sections concerning ownership, Credits and refunds, confidentiality, disclaimers, liability, indemnity, disputes, and general terms survive to the extent needed to give them effect.

To the maximum extent permitted by law, neither party is liable under or in connection with these Terms for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profits, revenue, goodwill, business opportunity, anticipated savings, or data, except to the extent such loss is a direct and reasonably foreseeable result of the breach. This exclusion does not apply to amounts payable under Section 19 or liability that cannot lawfully be excluded.

Nothing in these Terms limits liability for fraud or fraudulent misrepresentation, willful misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence, breach of confidentiality or data-protection obligations to the extent legally non-limitable, or any other liability that law prohibits limiting.

The limitations in this Section apply regardless of the legal theory and even if a remedy fails of its essential purpose, but only to the extent lawful. They reflect the fees charged and do not override Section 15. A separate Order Form may set a different cap for Team or enterprise customers.

Before filing a claim, each party will try in good faith for 30 days to resolve it by written notice describing the issue and requested remedy. Send notices to admin@editslate.com. This step does not prevent urgent injunctive relief or a filing needed to preserve a limitation period.

These Terms and non-contractual disputes are governed by the laws of Delaware, United States of America, without regard to conflict-of-laws rules. If you are a consumer, this choice does not deprive you of mandatory protections of the country or region where you habitually reside.

Subject to mandatory consumer rights, the courts located in Wilmington, Delaware, United States of America have exclusive jurisdiction. A consumer may bring a claim in any other court permitted by mandatory local law. Nothing prevents either party from seeking urgent protective relief in a court of competent jurisdiction.

These Terms and the documents identified in Section 2.2 form the entire agreement about the Service and replace prior discussions on that subject. This does not exclude liability for fraud or misleading conduct and does not override an express representation that law makes binding.

You may not assign these Terms without our written consent, not to be unreasonably withheld for a legitimate business reorganization. We may assign them to an affiliate or in connection with a merger, financing, reorganization, or sale of all or substantially all relevant assets, provided the assignee assumes our obligations and we give notice where required.

Neither party is liable for delay or failure caused by events beyond its reasonable control, excluding payment obligations. The affected party must use reasonable efforts to mitigate the effect. If a paid Service is materially unavailable for an extended period, mandatory rights and any express refund or termination rights still apply.

If a provision is unenforceable, it will be limited or removed only to the minimum extent necessary, and the remainder will continue. Failure to enforce a provision is not a waiver. Headings are for convenience. Including means including without limitation. A party's approval or consent must not be unreasonably withheld where these Terms expressly say so.

These Terms do not create a partnership, joint venture, employment, franchise, or agency relationship. Except for parties expressly entitled to enforce an indemnity or as mandatory law provides, no third party has a right to enforce these Terms.

You agree that electronic acceptance, records, and notices satisfy writing requirements to the extent permitted by law. If these Terms are translated, the English version controls to the extent lawful, but this does not limit rights based on mandatory local-language rules.